It was gruesome! Not because I couldn't do them, but because all the computer stuff was "off".
Last December, the laser printer stopped printing in color. I haven't solved that yet. But last week, it stopped printing at all. Just kept saying "load paper". Which I did. And just before tax time of course.
I use H&R Block software (for about 10 years). Never a problem. I just check off boxes and add a few numbers (and they are very good saying "enter number in box 1A here". And that sure helps. I have index stocks, and (for example) one question is "foreign taxes paid". Like I have any idea what that really means. But they do. So I go to the my index fund site and they tell my a number. I add that to H&R.
At the end, they do a review for inconsistencies. If there are, they send me to the place to review the numbers. If not, my taxes are done and I just hit "print". I like to send printed tax forms; it's just easier in some ways.
But here's the problem. As I mentioned, my printer stopped working. And H&R Block software said I had no internet connection. Which was ridiculous. I downloaded the software on the internet, I got an email confirmation security code, and my email is working just fine.
But I couldn't get to their help site online "no internet connection" according to them. So I couldn't finish my tax forms, couldn't ask for help, and I couldn't even print out a filing extension form! The printer call number said queue was an hour at best. And I tried that one before with no success. H&R was worse. Not even a guess as to wait time.
I spent the entire past few days trying to fix problems. It's maddening. Trouble-shooting company sites send you around in circles.
But I finally solved the immediate B&W printer problem so I could at least print out the tax extension request forms from direct Federal and State sites.
That was only because it finally occurred to me to download the printer manual and search it. Sure enough, it solved the problem. Not that it was easy. The manual addresses several models and even for my own, the displays didn't exactly match the instructions.
Part of the problem is that my Canon printer can be used as a network printer and the defauts are set for that. Stuff like needing a network ID and "secure printing. Undoing all that was a real bad day! The settings are so individual-unfriendly, you even have to specify the weight and brightness of the paper! I did get that all undone.
But why did it work so well for 4 years? Probably and update aimed at office printers...
I hope I never have to do it again. But the joy I felt when seeiing a short document print out was HUGE! JOY! DANCING! GLEE!
Now I just have to get the color working again.. But B&W was enough to print the tax extention forms, and that gets me time to deal with H&R Block software problems.
Still, I had to send Federal and State checks. I had 2 forced withdrawals from my Govt Thrift Saving Plan and didn't anticipate that. So I owe more than usual. But they tod me; I just didn't realize the tax consequences.
Live and learn. But at least I solved a couple of computer problems. That deserves a steak dinner. And I don't care if it is actually 11 pm just before I have this post scheduled for "tomorrow", I'm going to cook one and eat it watching some superhero movie! I'll catch up on the veggies tomorrow.
Feeling good...